Terms & Conditions - Oxford Rail Orders

All major credit cards accepted (not American Express or SOLO/ELECTRON). For your convenience all prices are shown in our shop are UK Pounds Sterling. Oxford Rail is a separate operating division of Oxford Diecast Ltd. All orders are processed by Oxford Diecast Ltd. Cheques should be payable to Oxford Diecast Ltd. Although we will aim to despatch in 3/5 days please allow 28 days for all deliveries. All transactions are ultimately charged in Sterling at the time your models are ready for despatch, postage is calculated and shown at order placement. We do not offer club discounts on Oxford Rail products

YOUR LEGAL RIGHTS

All customers have the legal right to cancel their orders. In order to cancel you must inform us within a period of 7 days starting on the day after the goods are received by you. In case of cancellation, we will return the payment to you within 30 days of the cancellation. If the goods have been despatched to you, prior to cancellation, you should return the goods to us at your cost. If the goods are not returned, we will collect them and deduct the direct cost from the refund. Our policy is to give customer satisfaction - so if you have any problems please contact us and we will do whatever we can to help you. Our full contact details can be found below.

COOKIES

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